Privacy Policy
This Privacy Policy describes how Amix Concrete (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or interact with amixconcrete.com (the “Website”).
We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information You Provide
When you fill out a form on our Website, contact us, request a quote, or communicate with us, you may provide:
- Name
- Email address
- Telephone number
- Company name
- Address or site location
- Any other information you choose to provide
1.2 Automatically Collected Information
When you browse the Website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
- Cookies and tracking technologies (see section 6)
2. How We Use Your Information
We use your information to:
- Provide and deliver our products and services
- Respond to enquiries or quote requests
- Improve our Website and user experience
- Manage customer relationships
- Send service updates or important notifications
- Perform internal analytics (e.g., website traffic insights)
- Ensure security and prevent fraud
We do not sell your data.
3. Legal Basis for Processing
We process your information based on:
- Legitimate interests – responding to enquiries, improving services
- Performance of a contract – providing requested goods/services
- Consent – when required for cookies or marketing
- Legal obligations – record-keeping or compliance
4. How We Share Your Information
We may share information with:
- Trusted service providers who support our operations (e.g., hosting, analytics, CRM tools)
- Delivery partners or subcontractors when necessary for service fulfilment
- Legal authorities if required by law
We never share your information for marketing by third parties.
All third parties are required to keep your data secure and only use it for the agreed purpose.
5. Data Retention
We keep your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or to comply with legal requirements.
6. Cookies and Tracking Technologies
Our Website may use cookies to:
- Enable essential website functionality
- Analyse website performance and usage
- Improve user experience
On your first visit, you will be asked to accept or manage cookie preferences.
You can also control cookies through your browser settings.
If you want, I can generate a full Cookie Policy too.
7. Your Data Protection Rights
Under the UK GDPR, you have rights including:
- Access – request a copy of your data
- Rectification – correct inaccurate information
- Erasure – request deletion of your data
- Restriction – limit how we use your data
- Objection – object to certain processing
- Data portability – request your data in a structured format
To exercise these rights, contact us using the details below.
8. Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
However, no internet transmission is ever completely secure.
9. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Amix Concrete
Email: info@amixconcrete.co.uk
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
